***Coming soon*** We are excited to announce that we will soon be expanding our mobile check-in to allow our patients to complete the health questionnaire before walking through our doors! Please look for a text message a few days before your appointment from Phreesia, our check-in system, which will allow you to register for your appointment from home and at your own convenience! Just make sure we have your current e-mail and cell phone number on file and that way you can register whenever it’s easiest for you! Once you’ve completed your registration, you simply let the front desk staff know when you have arrived on the day of your appointment!
Q: What is Phreesia?
A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why is Javery Pain Institute partnering with Phreesia?
A: Javery Pain Institute is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Javery Pain Institute related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: What if I have questions or feedback?
A: You can talk with any of our receptionists in the clinic, reach out through the Contact Us page on Javery Pain Institute or send a secure message through the Patient Portal.